PHASE 5

Cloud Computing & Automation

Build the cloud infrastructure knowledge and scripting skills that every modern IT support professional needs.

4 Modules
Total ~8 hours
Intermediate
☁️

What You'll Master

This phase covers the essentials of cloud computing — from core concepts through hands-on Azure and AWS practice — plus automation scripting in both PowerShell and Bash. By the end, you'll be able to provision cloud resources, write scripts that automate routine IT tasks, and understand how cloud services fit into enterprise IT support workflows.

📘 Course Modules

Cloud Computing Fundamentals

IaaS, PaaS, SaaS, deployment models, and the shared responsibility framework
Core Concepts Cloud Theory
⏱ ~2 hours
↗

Azure & AWS Basics

Hands-on portal navigation, VM creation, storage configuration, and core service exploration
AWS Azure Hands-on
⏱ ~2.5 hours
↗

PowerShell Scripting for IT Support

Automate AD management, file operations, and scheduled tasks on Windows systems
Windows Scripting
⏱ ~2 hours
↗

Bash Scripting & IT Service Management

Shell scripting fundamentals combined with ITIL practices and ticketing tool awareness
Linux ITIL Scripting
⏱ ~1.5 hours
↗

✅ Learning Outcomes

🚀 What Comes Next

  1. Start with Cloud Computing Fundamentals to build your theory foundation
  2. Follow the hands-on labs in Azure & AWS Basics for practical cloud experience
  3. Complete PowerShell Scripting for Windows automation skills
  4. Finish with Bash Scripting & IT Service Management for Linux and ITSM knowledge
  5. Once all four modules are done, move to Phase 6: Career Preparation
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