Detailed, module-by-module guides for every phase of your IT support career journey. Pick a path and start learning.
If you're just beginning your IT support journey, follow this path from top to bottom. Each phase builds on the last.
Click any card to open the detailed guide with modules, exercises, and resources
Computer hardware, basic networking concepts, command line fundamentals, and how operating systems work under the hood.
Master Windows 10/11 administration, Linux fundamentals, macOS enterprise basics, and build a virtual home lab.
OSI model, TCP/IP, subnetting, VLANs, core protocols, router/switch basics, and hands-on network troubleshooting.
Common threats, encryption basics, firewalls, access control, endpoint security, user management, and incident response.
Cloud computing models, Azure/AWS basics, PowerShell and Bash scripting, ticketing systems, and remote desktop tools.
Build your portfolio, nail your resume and interviews, develop a job search strategy, and prepare for your first IT role.
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